7 steps to nailing hard conversations

SIMPLE 9-minute shortcut to lead hard conversations confidently

He aha te mea nui o te ao? He Tangata, He Tangata, He Tangata. 

What is the most important thing in the world? It is people, it is people, it is people.



You know how a lot of leaders are naturally optimistic, but certain challenges (like a global pandemic) can hit us really hard? 

Like how right now, some, maybe even a many, of your people are reluctant to return to work (as all the surveys tell us)? And then a small few cannot wait - how do you manage the difference? Or what about those that have been through redundancies, and those leftover feeling a sense of entitlement?

A key question I know a lot of leaders are currently pondering is:


'How do I lead our team post lockdown, shape our culture and navigate our future?

'Where do I even start with this?

There is no question that the LOCKDOWN has amplified

the benefits of working from home:

- More autonomy (4 day weeks?)

- Obvious financial & time efficiencies (no more lunch out / commute in)

- Less interpersonal load (distractions in the open office)

- Less social demand (for those that see work as get in, get paid, get out)

- More cognitive capacity & energy (more time asleep, with family, less time wasted and stressing)

...ultimately, the possibility of a once imagined dream:



Whether 'working from home' is the future, or whether individual priorities have changed, whatever way you look at it, now is the time for great Leadership.

“Only three things happen naturally in business; friction, confusion & underperformance. Everything else requires leadership” - Peter Drucker  

We help confused teams,

re-connect and re-define their culture.

"We feel good as a team that we were honest about not being as cohesive as we would like and it's not a bad news story - we are a profitable and successful business in some ways butwe have acknowledged we need more team goals to shift us from operating individually to as a unitand have made considerable progress on this since our training.”​


– 2019 Distil Team Culture participant

How does it work? 

13 weeks with...

One x 45min LIVE Online team training each week...

...to help your team reconnect & redefine your team culture. 

*this works particularly well with teams who are

a) experiencing remote working cohesion challenges and

b) finally back together and need clarity about who we are, and why we bend over backwards to get to the office each day

Our trainings are memorable, relevant and built to embed a culture that is efficient and effective. We call it, defining your DNA (Distinct Natural Advantage)


The #1 reason your people want to come to the office instead of working from home, is social connection and in-person collaboration.


So let's make sure that while you have people coming into work, they're leaving with that box well and truly ticked 

Bottom line: your people reconnected and clear
about what we need to do, to be great

If you'd like to discuss REDEFINE TEAM CULTURE with Joel...

just click here

“Wow - we came out of the day at a much better place than when we went in.
As a team, we would never have been able to get there on our own.
It was very skilful, the way Joel took us on that journey and to now have a set of office values and an actual culture that we have created is just wow.”

- 2018 Distil Team Culture participant

"What Joel delivered was bang on. The course participants were thoroughly engaged by Joel's content, his passion, his enthusiasm and fully immersed themselves in conversations and exercises.  

They leave the sessions motivated and now have the skills and tools to deal with life just that little bit easier. Joel is an amazing facilitator"

-Megan, Industry Development Manager, Downer New Zealand

We have worked hard on our online delivery. Your team will be engaged from 0:01 - 45:00.


We have humanised the art of delivering team training online.


Motivating - Relevant - Connected

"It was an absolute honour to participate and enrol in your session Joel – your pitch was perfect and the session was instrumental in pulling together a heavy week into a cultural transformation."

- Trudie, General Manager, Antartica NZ

“Seriously, on Friday everyone was saying this was the best training session we have ever had within **** and I’m glad I was finally part of it. 

I have taken a lot from Thursday, so really appreciate your contribution to our professional and personal development"

- Sam, Participant 2019

Get in touch now to set a virtual or in-person plan in motion for your team.



Joel partners with a handful of committed clients to deliver onsite or offsite in-person team trainings that captivate, inspire and influence your high-performance culture. Joel's mission is to enable effective individuals that drive a world-class culture.  

"Joel brings a passion and energy to a session that makes you listen, encourages you to take part and motivates you to think .... even in a Saturday session! He brings that perfect balance between talking and listening, questioning and informing that is required to keep a session moving."
Gaynor Morrah - HR for House of Travel  

Don't Lead the Horse to Water, Make the Horse Thirsty 

We build confident, connected teams

Who is Joel?

Joel uses a combination of positive psychology, neuroscience, NLP, emotional intelligence & accelerated learning techniques, to enhance the participant experience so ‘time flies’ and key moments stick.


Joel is competent in professional speaking (the art of telling), training teams (the science of showing) and outcome-driven facilitation & coaching (the skill of asking). Engaging Joel gives you a full spectrum professional to manage the demands of your audience & elegantly nail your desired outcome. 


Joel draws on his experience as a business owner in the Health industry and an International Operations Manager in Australia & Italy for 10yrs. As well as just generally walking the ‘leadership’ talk for over 15 years.


Joel is a Husband, Father and adventure lover.

"WOW, what a difference a day makes!


Conducting 20 full day courses, reaching over 230 people with the same energy for the last as for the first was amazing to see.  


Joel you not only talk the talk, but you walk the walk.  Your authentic, genuine approach, and belief in what you are teaching and in those you are teaching, is why you have received such high praise and a 5/5 evaluation from those who participated. 


Seeing those lightbulb moments and sharing the 20 days with you has been a revelation!"

- Cath, House of Travel

"Today was such an epic day for the team and so inspiring.

Joel, you were outstanding today and the team got so much out of your session and have even asked ALREADY if we could have more involvement with you.

In the afternoon we kept referring back to the ideas you brought to life for us. Thank You"

- Sarah, Air New Zealand

"..It was also beneficial to us that Joel was able to tailor the training to our needs which made the process more valuable. He’s not only an extraordinary coach but an incredibly good human being"

- James Wheable, General Manager, Aida NZ

"Intuitively I knew the culture development my team would benefit from,  Joel managed to take my many ideas, and tune it to a tailor-made programme that hit the absolute perfect note with very minimal input from me. 

- Tanya, Tauranga House of Travel Owner

"His ability to connect on every level is a talent limited to a very few, so if you are swimming with ideas, but you just want them to land, I cannot recommend highly enough starting your team on a journey with Joel …"​

- Owner & Team Leader of 27 Staff


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